LEGAL INFORMATION
Privacy Policy
Last updated: 23 September 2026
Who this policy applies to
This policy explains how Capital Complex Pty Ltd (Capital Complex, we, us or our) handles personal information connected with this website, our community and our education offers. It is intended to be read with the privacy policies of Whop, Typeform, Discord, Instagram, YouTube and any other third-party service you choose to use.
We aim to handle personal information openly and carefully. Where the Privacy Act 1988 (Cth) applies to us, this policy is intended to describe our approach to the Australian Privacy Principles.
Information we may collect
You can browse this website without creating an account directly with Capital Complex. Our website host and security providers may process technical information needed to operate and protect the site, such as IP address, browser and device information, pages requested, approximate location and server logs.
If you apply for mentorship, contact us, join a community or make a purchase, we may receive information you choose to provide or that is needed to support your access. This can include your name, contact details, message content, purchase or membership details and information supplied through a Typeform application, Whop, Discord or social media. Whop processes checkout and payment information under its own terms and privacy policy; we do not receive or store your full payment-card details.
How we use and disclose information
We use information to operate the website and community, respond to enquiries, assess mentorship applications, provide or support access, administer purchases, prevent misuse, improve our services and meet legal obligations. We only use information for direct marketing where permitted by law and you can ask us to stop marketing communications at any time.
We may disclose information to service providers that help us run the site, communications, applications, membership access and checkout. These providers may process information outside Australia. Their use of information is governed by their own terms and privacy practices, and we encourage you to review them before using their services. We may also disclose information where required or permitted by law.
Cookies, links and security
This site may use essential technical tools, cookies or similar technologies supplied by the hosting platform to make the site work, protect it and understand basic performance. You can manage cookies through your browser settings, although some site functions may be affected.
Our site links to third-party websites and platforms. We are not responsible for their privacy practices, content or security. We use reasonable steps to protect information we hold from misuse, interference, loss and unauthorised access, but no online transmission or storage method is completely secure.
Access, correction and privacy concerns
You may ask to access or correct personal information we hold about you, subject to applicable law. You may also raise a privacy concern or request that we stop using your information for direct marketing. Contact us using the official Instagram account linked below and include enough detail for us to identify your request.
We will investigate privacy concerns and respond within a reasonable time. If you are not satisfied with our response and the Privacy Act applies, you may be able to complain to the Office of the Australian Information Commissioner.
Questions about this policy? Contact Capital Complex on Instagram.